AI-Powered Building Management
MINI
LAB
Minilab connects your JMB/MC to residents, contractors, and service providers through WhatsApp and Telegram — no app downloads, no manual work.
✓ No app download✓ Setup in 24 hours✓ PDPA compliant
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Our Story
Four startups. Same industry. Same failure.
Max Hoe spent a decade trying to fix Malaysian building management. tukang.com.my. landlords.my. purbly.com. jmbmalaysia.org. All failed. Not because the product was wrong — because he kept asking people to change. Minilab is built on a different bet entirely.
Read the full story18 years in the industry·4 ventures·28,000 buildings still waiting
For JMB/MC Committees — Free Forever
Everything your building needs. No cost. No compromise.
AI-Powered Operations
Complaints, cases, and assignments handled by WhatsApp AI. Daily brief sent to your BM every morning before 8AM.
View all featuresContractor & Staff
Automatic face recognition attendance, performance scoring, service visit reports, and compliance tracking.
View all featuresCollection & Legal
Automated fee reminders, six-stage escalation pipeline, and Form 11 Notice of Demand generated on demand.
View all featuresBuilding Intelligence
Document vault with semantic search, asset tracking with QR codes, and full AGM/EGM digital management.
View all featuresResident Services
Facility booking, renovation permits, property rental, and visitor pre-registration — all via WhatsApp.
View all featuresHardware & Integration
Procurement store for building supplies, access card control, barrier gate, and lift system integration.
View all featuresLive in 24 hours
No IT team needed. No hardware to install.
Activate
Sign up, complete the setup wizard, import your resident list.
Connect
Connect your WhatsApp number and Telegram bot. Takes 30 minutes.
Automate
Minilab handles the rest. Your BM finally gets their evenings back.
Built for everyone in your building
Free for buildings. Pay-as-you-use for vendors.
No subscriptions. No hidden fees. Buildings get everything free.
JMB / MC
Forever. No credit card.
Everything your building needs to run on autopilot.
- ✓ Unlimited units and residents
- ✓ All 18 modules included
- ✓ Setup in 24 hours
- ✓ No credit card required
Everyone Else
No monthly subscription required. Fees vary by user type.
Contractor companies
Pay monthly subscription per building assigned to. Includes: job notifications, attendance, invoices, service reports.
Property management companies (PMC)
Pay per building managed. Includes: multi-building dashboard, consolidated reporting.
Hardware suppliers
Pay 5% commission on sales made through the platform. No monthly fee. No listing fee.
Property developers
Pay per development (based on unit count). Includes: DLP tracking, handover checklists, defect reports.
Tender and marketplace fees
Contractors pay per bid submitted. Owners pay to list Digital Butler jobs. Commission on awarded contracts.
All fees are shown inside the platform before you commit. No surprises. No lock-in contracts.
View Pricing Details →All buildings include: Free setup • PDPA compliant • Vercel infrastructure • 99.9% uptime SLA
Real problems. Real buildings.
“I used to reply 200 WhatsApp messages a day. Now the AI handles 90% of them before I wake up.”
Ahmad R.
Building Manager, Cheras
“I reported a leaking pipe via WhatsApp and got a case number in 5 seconds. Contractor came the next day.”
Sarah L.
Resident, Bangsar South
“For the first time, I can see every open case, every contractor score, and every sen collected — on my phone.”
Tan W.K.
JMC Chairman, Petaling Jaya
“No more paper logbook. Visitors scan QR, parcels get logged, BM gets notified instantly.”
Razali M.
Security Supervisor, Mont Kiara
“We manage 12 buildings from one dashboard now. Monthly reports that used to take 3 days generate in seconds.”
Priya S.
PMC Director, Kuala Lumpur
“Job notifications come via Telegram. I clock in with my face. Invoice is generated automatically. I get paid faster.”
Hafiz A.
Contractor, Shah Alam
“Booked the BBQ area via WhatsApp at 11pm. Got confirmation instantly. No more calling the office during lunch.”
Mei Ling C.
Resident, Subang Jaya
“The daily AI brief every morning is a game changer. I know exactly what happened overnight before I even arrive.”
Encik Ismail
Building Manager, Ampang
“I used to reply 200 WhatsApp messages a day. Now the AI handles 90% of them before I wake up.”
Ahmad R.
Building Manager, Cheras
“I reported a leaking pipe via WhatsApp and got a case number in 5 seconds. Contractor came the next day.”
Sarah L.
Resident, Bangsar South
“For the first time, I can see every open case, every contractor score, and every sen collected — on my phone.”
Tan W.K.
JMC Chairman, Petaling Jaya
“No more paper logbook. Visitors scan QR, parcels get logged, BM gets notified instantly.”
Razali M.
Security Supervisor, Mont Kiara
“We manage 12 buildings from one dashboard now. Monthly reports that used to take 3 days generate in seconds.”
Priya S.
PMC Director, Kuala Lumpur
“Job notifications come via Telegram. I clock in with my face. Invoice is generated automatically. I get paid faster.”
Hafiz A.
Contractor, Shah Alam
“Booked the BBQ area via WhatsApp at 11pm. Got confirmation instantly. No more calling the office during lunch.”
Mei Ling C.
Resident, Subang Jaya
“The daily AI brief every morning is a game changer. I know exactly what happened overnight before I even arrive.”
Encik Ismail
Building Manager, Ampang
Frequently asked questions
Yes. Free forever. No credit card. No trial period that expires. We make money from contractors and vendors — not from your building.
Most buildings are fully live within 24 hours of signing up. The setup wizard guides you through every step.
No. Residents use WhatsApp (they already have it). Staff use Telegram (free). Guards use a tablet or phone you already own.
The setup wizard is designed for non-technical users. If you get stuck, our team helps you through it. Included free.
Yes. Upload a CSV or Excel file — all resident data imported in minutes.
Your data belongs to your building. Export everything as CSV or PDF anytime. No lock-in. No exit fees.
All data stored in Singapore on Supabase PostgreSQL. Row-level security — Building A cannot see Building B data ever. PDPA 2010 compliant.
Yes. We have buildings from 50 units to 1,000+ units. The platform scales automatically — same price (free) regardless of size.
Ready to modernise your building?
Join buildings already using Minilab to automate their operations and delight their residents.
No credit card required • Setup in 24 hours