For Residents & Homeowners
Just WhatsApp your building.
Or manage it all yourself.
Report issues, book the pool, check your balance — all via WhatsApp. Own multiple properties? See everything in one portal. Renting out your unit? We handle your tenant too.
Manage your propertiesWhatsApp Your Building
This is what it looks like
Sri Mawar Residences
Minilab AI
My ceiling is leaking in the master bedroom
Hi Ahmad! Case #847 logged — Plumbing, ceiling leak, master bedroom. PlumbMaster has been notified. I'll update you when they respond.
PlumbMaster confirmed: visiting tomorrow 10AM. Want a reminder?
4 hours later
Yes
Reminder set for tomorrow 8AM. Anything else?
Report issues → case number in 5 seconds
Book facilities → pool, gym, BBQ, function hall
Check balance → "How much do I owe?"
Get receipts → "Send my March receipt"
Register visitors → "My parents coming Saturday"
Ask about rules → "Are pets allowed?" → AI cites the actual house rules
Multi-Property Portfolio
All your properties. One dashboard.
Own 3 units across 2 different condos? See all in one dashboard
Each property as a card: building name, unit, balance, open cases
Click → full details for that unit
Login with WhatsApp or Google — your phone number is your identity
Renting Out Your Unit?
Tenancy management, automated
Add your tenant: name, phone, agreement details, rent amount
Minilab sends monthly rent reminders to your tenant via WhatsApp
Track: paid or overdue, every month
Tenant has an issue? They WhatsApp the building, AI handles it
Renewal reminder 60 days before agreement expires
Manage tenants across ALL your properties — one dashboard
Your Building Not on Minilab Yet?
You can still get started
You can still sign up and manage your rental properties independently
Post service requests on the tender marketplace — get quotes from vetted contractors
Track your own maintenance spending
When your JMB activates Minilab → your account auto-links, full building features unlock